a) Purpose and scope of collection
- The main data collection on the website includes: full name, email, phone, customer address in the contact section. This is the information that we need members to provide when sending information through advice or want to buy products and let us contact confirm with customers on the website to ensure the rights of consumers. use.
- Members will be solely responsible for the security and keep all activities using the service under the information they provide and their email box. In addition, members are responsible for timely informing our website about acts of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties for remedial measures. decided accordingly.
b) Scope of information use
We use the membership information provided to:
- Contact to confirm orders and deliver goods to members when receiving requests from members;
- Provide information about the product to customers if requested from customers;
- Send marketing emails, promotions about the goods we sell;
- Send notifications about activities on the website
- Contact and deal with users in special cases;
- Do not use personal information of users outside the purpose of confirmation and contact related to the transaction
- At the request of a judicial agency, including: Procuracy, court, police investigation agency related to certain law-breaking acts of customers.
c) Time of information storage:
- Personal data of members will be stored until the request of the administrator to cancel. Remaining in any case member personal information will be kept confidential on our server.
d) People or organizations may have access to that information
Subjects have access to personal information of customers in one of the following cases:
- Employees of the company
- Partners signed a contract to perform part of the Company's services. These partners will receive information according to the contract agreement (maybe part or all of the information under the contract) to support users to use the services provided by the Company.
d) Address of information collection and management unit, including ways of contact so that consumers can ask about personal information collection and processing activities:
We are AN THIEN PHARMACEUTICAL JOINT STOCK COMPANY
- MST: 0305706103
- Address: 314 Bong Sao, Ward 5, District 8, TP. Ho Chi Minh
- Hotline: 08.38734.680, 37818.566, 38734.380 - Fax: 08.38734.685
- Email: info@anthienpharma.com.vn
e) Methods and tools for consumers to access and correct their personal data on the e-commerce system of the information collection unit.
- Members have the right to check, update, adjust or cancel their personal information by contacting the website administrator to do this.
- Members have the right to submit a complaint about the information security content, please contact the website's management. When receiving these feedbacks, we will confirm the information, in the case that the members reflect, depending on the extent, we will take timely measures.
f) The mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purposes or the notified scope.
- Personal information of members is committed to absolute confidentiality under the personal information protection policy. Collection and use of information of each member is done only with the consent of that customer unless otherwise provided by law.
- Do not use, do not transfer, provide or disclose to any third party about the member's personal information without permission from the member.
- In case the information server is hacked, resulting in the loss of member's personal data, we will be responsible for reporting the incident to the investigating authorities for timely handling and notifying known members.
- Absolutely confidential all information of members' online transactions, including invoice information, digital vouchers.
- The management board requires individuals when registering / purchasing to provide all relevant personal information such as: Full name, contact address, email, phone, ..., and are responsible on the legality of the above information. The management board is not responsible for nor does it resolve any complaint related to that member's benefits if it considers that the personal information of that member provided when the initial registration is incorrect.
